The safe delivery of items at your customers’ doorstep is very important for them and your brand reputation. When your goods are in transit, it is up to your Melbourne courier to guarantee that they arrive safely, on schedule, and undamaged. However, before the items get to the courier, it is your obligation to guarantee that they are safely packaged for the voyage to the consumer.
In this post, we will go over some important packing tips that will keep your items protected while in transit and avoid customer returns. It is your responsibility to ensure that your customers have the most outstanding experience possible while purchasing your product and interacting with your brand.
1. Ensure that the packaging you choose to adopt is secure
Inadequate packing is the leading cause of shipment damage during transportation. If you do not take the time to properly evaluate the sort of packing appropriate for the type of item you are delivering, things may arrive damaged at your customer’s doorstep.
Polybags are an inexpensive solution that offers good water protection if you’re transporting small, well-boxed things. However, they are fragile and provide little structural support, necessitating the requirement for the goods to be adequately boxed prior to shipping.
Jiffy bags are another inexpensive choice for small goods. They provide more protection than polybags because of the inside bubble-wrap cushioning. Still, they are primarily suitable for non-fragile products because their structural strength is barely more than that of a polybag.
Without question, double-walled corrugated boxes are the most outstanding alternative for transporting most items, mainly the delicate ones. They provide sturdiness as well as impact resistance, and a double-walled box is less likely to collapse, rip, or open during shipment.
Although some people believe that plastic boxes provide adequate packing, many couriers advise against them. Because of its fragile nature, even if your parcel’s contents aren’t highly substantial, it may shatter if a heavy weight is placed on the plastic box.
2. Add internal protection
Not packing your item in a small box is highly recommended, but as we all know, the item inside may topple over and move around during transit, leading to breakage and other forms of damage. This is why the internal cushioning of items is important. It holds your items in place, ensuring that it does not move around within the packaging. It is critical to examine the several transit stages that your package will pass through on its way to the consumer and ensure it is adequately packaged to arrive undamaged.
Bubble wrap is a popular alternative, and for a good reason: it provides complete protection for fragile items such as glassware and mirrors. The main disadvantage is that it can be costly, but it may be a valuable investment in terms of client happiness.
Although newspaper and brown paper are affordable forms of interior packaging that might provide some protection, they can collapse when subjected to strain. It is advisable only to use them when transit goods are not breakable.
3. Don’t overpack
The state in which your products arrive at your customer’s doorstep makes a statement that influences their perception of your brand. Packing your goods in a box that is crumpled up (even if you are trying to save on costs) always sends the wrong message. It also increases the likelihood of your box breaking or ripping, thus exposing the contents to damage.
Don’t try to cut costs at the expense of your brand image, as this could cost more than you can handle or even lead to the collapse of your business. While smaller boxes may actually save you money, you may incur significant losses if the buyer returns the damaged goods for an exchange or a refund.
4. Be cautious
Always be extra cautious when handing over your goods to the courier. Try to consider the stages your shipment will take before arriving at its destination. If you’re concerned about the delicacy of your belongings, double-boxing them is a terrific way to offer extra protection. This additional protection will provide a strong enough barrier to withstand any collision.
5. Use a ‘fragile’ sticker.
While labeling your package as fragile doesn’t necessarily mean that the courier will handle it in a more memorable way than the other goods in transit, it is worthwhile to identify them as such. This will serve as a constant reminder to anyone physically handling the box to exercise caution in handling the shipment. You can make it a bit more unique by customizing the sticker and making it more personal.