If you are a growing business, you need a reliable business phone system that can effectively handle vital business operations such as unlimited calling, call recording, voicemail-to-email functionality, automated menus, etc. In fact, your business growth will always be coupled with an increasing number of employees and clients and even incorporate complex communication goals. That means your business demands will no longer remain the same. Also, customer experience must level up to compete effectively with big enterprises.

Adding a robust business phone system enables your business to manage customer calls more effectively and efficiently. Considering the best business phone systems, they must be feature-reach, customizable, and simple to scale. This should form the perfect foundation for tracking your entire employee conversations. Here are the best business phone systems you can consider for effective business communications.

Clarity Voice

Clarity Voice is a business VoIP provider that offers high-quality HD voice and video conferencing at an affordable price. Clarity Voice also provides unlimited calling and texting to the US and Canada, as well as free local and toll-free numbers. The platform has a wide range of features, including auto-attendants, call forwarding, call recording, caller ID, and more. Clarity Voice also offers a 14-day free trial, so you can try out the service before committing to it.


Grasshopper is a great business phone system that offers an atypical pricing model across its plans. The platform is primarily designed for small businesses opting to transition from old-school personal numbers to more effective business numbers but want to bypass the hardware purchasing huddle. Its design is reliable. It can readily differentiate personal calls from business calls. In addition, users are allowed 100% access to grasshopper features. Higher tier plans offer more extensions and extra phone numbers to subscribed users. However, higher tier subscribers can access a maximum of five users. That means if your team grows, you’ll pay extra or opt for other providers.

 On the other hand, Grasshopper provides tall free numbers, local numbers, and vanity numbers. Also, subscribers can port over a business number to a third party. You also benefit from a dedicated, 24/7 customer support via email, Facebook, Twitter, phone, chat, etc.,

Key Features

● Custom greetings

● Desktop and mobile apps

● Unlimited texting and calling in Canada continental U.S (except Hawaii and Alaska)

● Virtual fax

● Voicemail transcriptions


Ooma is another prominent VoIP business, and phone provider. The product is competently designed for managers and nontechnical business owners with a simple dashboard design that can handle business-driven tools and spreadsheets with minimal external input. In addition, Ooma provides affordable 1-800 toll-free services and business phone numbers. And all Ooma office plans accept additional toll-free numbers. By default, the platform can preset these numbers and allow new additional digits. 

You’ll also benefit from useful features like music-on-hold, call logs, virtual receptionist, extension dialing, smart mobile phone apps, etc. The setup is pretty easy, demanding only a few minutes to complete. For advanced users, there is an Ooma Office Pro monthly plan going at$24.95. That means you’ll have access to additional features like call recording, enhanced call blocking, voicemail transcription, video conferencing, a desktop app, etc.

Key Features:

●     24/7 customer service and

●     35+ calling (and communication) features

●     flat pricing

●     no long-term contracts

Go to Connect

Gotoconnect (formerly Jive) is a great platform that offers an advanced cloud business phone system for growing businesses. Its VoIP standard features include number sharing, automatic call attendance, mobile apps, chat, SMS, voicemail-to-audio, email, unlimited extensions, call forwarding, etc.

It also has extra useful features such as CRM integrations and extra marketing extensions that facilitate popular services like Salesforce, Microsoft Outlook, Zendesk, Slack, Google Workspace, and Zoho. Because goto connect is an adjoint for the larger go-to software family, it can also integrate other meeting software like Go-To Webinar, Go-To Training, Go-To-Meeting, etc.

In addition, the platform incorporates over 100+ VoIP features such as a paging system, cloud branch exchange, advanced Dialpad editor, unlimited call queues, wait-for-time announcement and advanced ring groups, eFax, and more. Gotoconnet platform is also well integrated, standing out as a unified business communication platform that exceeds typical business phone services. It gets better with extra features like video conferencing, allowing users to collaborate with other team members and clients.


Nextiva is a platform with a broad range of features and ease of use. Its large set of features comes at affordable pricing and easy setup. Being a cloud-based system, it stages as an ideal tool for healthcare and multi-site retail businesses, given its robust security settings and optimum privacy features.

It also has a web-based admin panel by which business owners can unify communication platforms easily. Also, Nextiva has a VOIP phone service that can incorporate features like text messages, online faxing, voicemail to email and text, unlimited free domestic calling, call routing, and more.

The platform also offers free number porting and local (or toll-free) numbers. Its standard call management features are an advanced IVR system, custom greetings, routing, call forwarding, caller ID, etc. Other powerful features include online surveys, call analytics, Live Chat, and CRM, including other solutions that fit the business phone system.

By Manali